Terms of Service

Packet is a Discord bot that runs your community — moderation, leveling and coins, games, game-server status boards, support tickets, alerts, self-serve roles, and voice channels — and can also manage your server's structure (channels, categories, and permissions) as an editable, version-controlled blueprint you apply to your server on demand. Packet is an independent project and is not affiliated with or endorsed by Discord.

• You must meet Discord's own minimum age and eligibility requirements and comply with the Discord Terms of Service and Community Guidelines.
• You may only use Packet to manage servers you own or are authorized to administer. You are responsible for having permission to make the changes you apply.

To create, edit, reorder, and delete roles, channels, categories, and permission overwrites, the Packet bot requests the Administrator permission when you invite it. This is because structural management touches nearly every part of a server. Packet also uses Discord's Server Members access to assign roles automatically when a member joins (the Role Caller's auto-role feature), and — where a server enables the optional Activity roles feature — Discord's Presence access to assign a member a role based on their current activity (for example a game they're playing, or another app shown in their Discord status). Where a server's admins turn on the optional ticket conversation view, Packet uses Discord's Message Content access to read a ticket channel's messages live, on demand, so support staff can view and reply to the thread from the dashboard — kept scoped to ticket channels only, for easy management and record-keeping; it reads only ticket channels and stores none of the content. You can remove the bot from a server at any time to revoke its access.

Packet makes real changes to live Discord servers. When you apply a blueprint, Packet can create, rename, move, and delete roles, channels, and their contents.

• Review the preview (the plan / diff) before you apply. You are responsible for the changes you choose to apply.
• Packet automatically takes a snapshot before an apply where it can, but you should keep your own backups of anything important.
• Packet is provided "as is," without warranties of any kind. To the maximum extent permitted by law, we are not liable for lost channels, messages, roles, coins, balances, or other data, or for any indirect or consequential damages arising from your use of the service.

Some servers turn on Packet's optional economy. Members earn coins by chatting, by being in voice, by claiming a daily or hourly reward, and by playing. Where a server also turns on games, coins can be wagered on games whose outcome is decided by chance.

Coins are not money, and they never become money.

• You can't buy them. Packet has no way to take a payment. There is no store, no checkout, no subscription, and no path by which real money becomes coins. Nobody can buy an advantage.
• You can't cash them out. Coins can't be withdrawn, sold, exchanged for money, or converted into anything outside Packet.
• You can't send them to another member. There is no transfer, gift, or trade. You can wager against another member in a duel, where both of you stake the same amount and chance decides it, but neither of you can simply hand coins to the other.
• They have no cash value. Coins and anything you buy with them are virtual items with no monetary value, inside or outside Packet.

What you have is permission to use them, not property. Coins, levels, ranks, streaks, and items bought with coins are a limited, personal, non-transferable license to use a feature of the service. You don't own them. Packet may change how the economy works, adjust earning and payout rates, or reset balances.

Balances can go away, and you should expect that. Specifically:

• You can delete your own economy data at any time by running /level privacy in any server. That permanently deletes your coins along with the rest of it. It can't be undone and Packet can't restore it.
• Coins you earned in one server are that server's economy. If Packet is removed from a server, that server's balances are cleaned up after a quiet period.
• Packet is in active alpha. Features can change, break, or be removed, and that includes the economy.

The games are games. Where a server enables them, outcomes are decided by chance. Packet's house games are built to pay true odds, so the service isn't taking a cut of what's wagered. Some coins are created on purpose when a wager is lost, at a fixed rate, to fund the prize pools. None of this involves money.

What coins buy is up to the server, not Packet. A server's admins decide what appears in their shop and what a role there gets you. Packet only grants the Discord role. Anything a server promises beyond that is between you and that server.

Don't try to break it. Exploiting a bug to create coins, using extra accounts to claim rewards more than once, and automating play with scripts or self-bots are all violations of these terms. We may reverse balances, reset an economy, or block an account for any of these.

A server's admins can choose to run Packet's shared economy instead of their own. In a server that does, your coins live in one wallet that works at every server running the shared economy, rather than a separate balance per server.

A few things worth knowing before a server enrolls:

• The server chooses, not you. You don't pick a wallet. You play in whatever economy the server you're in is running.
• Your XP, level, and place on that server's leaderboard don't change. Those stay the server's. The shared economy is about coins.
• Packet sets the rates in the shared economy. Earning amounts, bet limits, and payout rates come from Packet rather than from the server's own settings. A server's own settings aren't erased, and they come back exactly as they were if the server switches back.
• You start with a fresh wallet. Coins you earned in that server's own economy aren't converted. They aren't deleted either. They're still there if the server switches back.
• You're anonymous on shared leaderboards unless you say otherwise. Run /level privacy to choose.

The same rules in the section above apply to shared coins. They can't be bought, can't be cashed out, can't be sent to another member, and have no cash value.

Some optional features create records about the people in a server. Support tickets record who opened a ticket and how it was handled. Moderation tools record warnings, mutes, kicks, and bans along with the reason a moderator typed. Where a server turns on the ticket conversation view, staff can read and reply to a ticket's messages from the dashboard.

• These records belong to the server, not to you personally. A server's admins and staff can see them. Deleting your own personal data doesn't remove a server's moderation history, because other admins of that server rely on it.
• If you run a server, you're responsible for how your staff use them. That includes telling your members what you've turned on where the law requires it, and not using a record to harass someone.
• Packet isn't the arbiter of a server's moderation. We don't review, reverse, or mediate a server's decisions about its own members. Take it up with that server.

The Privacy Policy says exactly what each of these stores and for how long.

Some features display live information from a service outside Discord, such as a status board for a game server you run. You give Packet the address, and Packet asks that service for its status on a schedule and posts what comes back.

• Only add an address you're allowed to query. By adding one you're confirming you own that service or have permission to query it.
• What's shown is what that service reported. A name, a map, a player count, and similar details are claims the service makes about itself. Packet doesn't verify them and can't guarantee they're accurate or current.
• A board that can't reach a service says so. It won't tell you a service is offline, because a failed query can't tell the difference between a stopped service, a firewall, and a network problem on our side.

Packet is listed on bot-listing sites, and you can run /vote to claim coins for voting for it there. One vote pays once. Repeating the command against the same vote doesn't pay again.

Those sites are independent of Packet and have their own terms. We can only pay a reward when a site confirms your vote, so if a site is down or changes how it works, a reward may be delayed or unavailable. The Privacy Policy says what we send to those sites and what we get back.

Don't use Packet to:

• break Discord's Terms of Service, Developer Terms, or Community Guidelines;
• manage a server you aren't authorized to administer;
• abuse, overload, probe, or attempt to gain unauthorized access to the service or its infrastructure;
• exploit a bug, or use extra accounts or automated tools, to gain coins, levels, or rewards you wouldn't otherwise get;
• use Packet's economy or games to run anything that involves real money, real-world prizes, or anything of monetary value;
• present Packet's coins or games as gambling, as an investment, or as something that can be cashed out;
• do anything illegal or that harms others.

We may rate-limit, suspend, or block accounts or IP addresses that abuse the service.

Packet is in active alpha. Features may change, break, or be removed, and the service may be unavailable at times. There is no service-level guarantee.

You can stop using Packet at any time by removing the bot from your servers and signing out. We may suspend or terminate access for abuse or violation of these terms. Some records (such as security/abuse records) may be retained as described in the Privacy Policy. If we terminate your access, or if you delete your data, your coins and other virtual items go with it and aren't refundable, because nothing was paid for them.

We may update these terms as the service evolves. We'll update the date at the top when we do; continued use after a change means you accept the updated terms.

Questions? Email [email protected], or use the in-app Feedback page.